Documentation

Getting started with EchoTexting

EchoTexting is a powerful SMS marketing platform. Learn how to get started with EchoTexting.

SMS Brand & Campaign Registration: What Businesses Need to Know

Your business must be register with The Campaign Registry (TCR) to comply with carrier rules.

SMS Compliance Guide

Incoming Message Processing Guide

Getting Started

Learn how to get started with EchoTexting and understand the onboarding process

Step 1: Brand Registration

Learn how to register your business brand with EchoTexting

Step 2: Campaign Creation

Learn how to create your SMS campaign with compliance details

Step 3: Subscription Setup

Learn how to set up your subscription and payment method

After Onboarding

Understand what happens after onboarding and when your campaign will be ready

Troubleshooting

Common issues during onboarding and how to resolve them

Magic Link

Learn how to authenticate with the EchoTexting.

Overview

Learn what autoresponders are and how they can benefit your SMS campaigns by providing instant, automated responses to your recipients.

Features

Explore the features and capabilities available in EchoTexting autoresponders, including message customization, media support, and campaign integration.

How Autoresponders Work

Understand the technical details of how autoresponders are triggered and processed in the EchoTexting system.

How to Create an Autoresponder

Step-by-step guide to creating your first autoresponder in EchoTexting, including tips for writing effective messages.

How to Edit an Autoresponder

Learn how to update and modify existing autoresponders, including changing messages, media, and display names.

How to Manage Autoresponders

Learn how to view, organize, and delete autoresponders in your campaign, including best practices for management.

Use Cases

Real-world examples and use cases for autoresponders, including customer support, information delivery, engagement, and confirmations.

Using Autoresponders with Texts

Learn how to assign autoresponders to text messages and integrate them into your SMS campaigns effectively.

Troubleshooting

Common issues with autoresponders and how to resolve them, including delivery problems, configuration issues, and media problems.

Best Practices

Tips and recommendations for creating effective autoresponders that engage recipients and provide value while maintaining compliance.

Overview

Learn what EchoWords are and how they can benefit your SMS campaigns by enabling keyword-based opt-ins and automated actions.

Features

Explore the features and capabilities available in EchoTexting EchoWords, including keyword management, automated actions, and campaign integration.

How EchoWords Work

Understand the technical details of how EchoWords are triggered and processed in the EchoTexting system.

How to Create an EchoWord

Step-by-step guide to creating your first EchoWord in EchoTexting, including tips for choosing effective keywords.

How to Edit an EchoWord

Learn how to update and modify existing EchoWords, including changing status, actions, phone numbers, and expiration settings.

How to Manage EchoWords

Learn how to view, organize, and delete EchoWords in your campaign, including best practices for management.

Use Cases

Real-world examples and use cases for EchoWords, including event registration, promotions, information delivery, and audience segmentation.

Troubleshooting

Common issues with EchoWords and how to resolve them, including matching problems, action issues, and configuration problems.

Best Practices

Tips and recommendations for creating effective EchoWords that engage recipients and provide value while maintaining compliance.

Overview

Automatically sync event registrants from Eventbrite to your SMS contacts and send welcome messages when attendees register for your events.

Setup Guide

Step-by-step guide to connecting your Eventbrite account to EchoTexting and configuring automatic contact syncing for your events.

Event-Specific Configuration

Customize settings for individual Eventbrite events with unique welcome messages, groups, and tags that override your default configuration.

How It Works

Technical details about how the Eventbrite integration syncs contacts, processes webhooks, and applies configurations automatically.

Troubleshooting

Common issues with the Eventbrite integration and how to resolve them, including connection problems, sync errors, and configuration issues.

Use Cases

Real-world examples and inspiration for using the Eventbrite integration to improve event communication, boost attendance, and engage attendees.

Zapier Integration Overview

Connect Echo Texting with thousands of apps through Zapier to automate your SMS marketing workflows.

Zapier Integration Setup

Step-by-step guide to connecting Echo Texting with Zapier and creating your first automated workflow.

Zapier Integration Troubleshooting

Solutions to common issues with the Echo Texting Zapier integration.