Features

EchoTexting autoresponders come with powerful features to help you create effective automated responses. This guide covers all the features available to you.

Message Customization

Text Messages

Create personalized autoresponder messages with up to 1,600 characters
Support for multiple SMS segments
Real-time character count and segment calculation
Preview how your message will appear before sending

Display Names

Give each autoresponder a descriptive name for easy identification
Display names help you organize and find autoresponders quickly
Must be between 2-255 characters
Examples: "Holiday Greeting", "FAQ Response", "Support Acknowledgment"

Media Support

Supported Media Types

Enhance your autoresponders with:

Images: JPG, PNG, GIF formats
Videos: MP4 and other supported video formats
Other Media: Additional media types as supported

Media Features

Upload and attach media files directly in the autoresponder form
Preview media before saving
Media files are securely stored and delivered with messages
Multiple media files can be attached to a single autoresponder

Media attachments help make your autoresponders more engaging and informative, allowing you to share visuals, product images, or instructional content.

Campaign Integration

Campaign-Specific

Each autoresponder is tied to a specific campaign, ensuring that:

Responses are contextually relevant
Messages align with your campaign's messaging
Autoresponders are organized by campaign
You can have different autoresponders for different campaigns

Text Message Assignment

Assign autoresponders to specific text messages
One autoresponder per text message
Autoresponders are linked to the text, not the campaign as a whole
Easy to manage and update

Message Preview

Real-Time Preview

See how your message will appear before saving
Preview includes character count and segment information
View media attachments in the preview
Ensure messages look good on mobile devices

Management Features

Organization

View all autoresponders in a campaign
See display names, message previews, and creation dates
Easy search and filtering capabilities

Editing

Edit autoresponders at any time
Changes take effect immediately
Update display names, messages, or media
No need to recreate autoresponders

Deletion

Remove autoresponders when no longer needed
Safe deletion with confirmation
Understand impact before deleting

Integration Features

EchoWord Integration

Autoresponders can be triggered by EchoWord matches
Perfect for keyword-based automation
Combine EchoWords with autoresponders for powerful workflows

Standard SMS Flow

Autoresponders use the standard SMS processing pipeline
Support for personalization (when configured)
Credit tracking and delivery confirmation
Full integration with EchoTexting features

Best Practices

To make the most of these features:

Use descriptive display names for easy identification
Keep messages concise and clear
Add media when it enhances the message
Test autoresponders before deploying
Review and update regularly